Return/Exchange Policy


Haute Heels does not issue refunds. We only offer store credits or exchange on unworn shoes.

All Sales Items Are FINAL SALE. No Refund Or Exchange Will Be Given On These Items.

If you are not completely satisfied with your purchase items maybe returned for a store credit within 14 days from the date you received your merchandise.

Returns that are damaged, worn, or altered will not be accepted and may be sent back to the customer, at their own cost.

Customers are responsible for all shipping fees.

Haute Heels is not responsible for lost packages if you package states it was delivered.

STORE CREDITS are only valid for 6 months after issued date.

Please Allow 14 days for us to Process Your Return/Exchange.

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